Privacy Policy
Last updated: September 19, 2026
Soaring Heart Design Studio respects your privacy and is committed to being transparent about how information is collected and used when you visit our website, contact us, or sign up to receive information from us.
This Privacy Policy explains what information we collect, why we collect it, how it may be shared, and the choices you have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Complete a contact or inquiry form
Sign up for our email list
Download a free resource or lead magnet
Request information about our services
Communicate with us by email or through our website
This information may include your name, email address, business or organization name, phone number, and any information you choose to include in a message or form.
We use this information to respond to inquiries, provide requested resources, communicate about our services, send marketing emails you have chosen to receive, and manage prospective and existing client relationships.
Website and Usage Information
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This can include information such as your device or browser type, pages visited, interactions with the website, referring website, and approximate location based on your IP address.
We use this information to understand how people interact with our website, improve the website experience, and measure the effectiveness of our marketing.
Email Marketing and CRM
Soaring Heart Design Studio uses GoHighLevel through 6 Figure Creative (6FC) to manage website inquiries, contacts, email marketing, and other customer relationship activities.
Information you submit through forms on our website may be stored and processed through GoHighLevel. If you subscribe to marketing emails, you may unsubscribe at any time using the unsubscribe link included in those emails.
We do not sell our email list.
Facebook and Instagram Advertising
We may advertise Soaring Heart Design Studio through Facebook and Instagram and use the Meta Pixel on our website.
The Meta Pixel helps us understand actions visitors take after seeing or interacting with our advertising, measure ad performance, and deliver more relevant advertising. Meta may collect information about your browser, device, website activity, and interactions with our site through cookies and similar technologies.
Meta may use this information according to its own privacy practices.
Cookies
Our website uses cookies and similar technologies to help the site function and to support advertising and measurement.
Some cookies may be necessary for basic website functionality. Others, including those associated with the Meta Pixel, may help us understand website activity and measure or personalize advertising.
You can limit or block cookies through your browser settings. Doing so may affect how some parts of the website function.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.
Third-Party Services
We use specific third-party platforms to operate and market our business, including:
GoHighLevel / 6 Figure Creative (6FC) for website forms, customer relationship management, email communications, and marketing automation.
Meta Platforms for the Meta Pixel and Facebook and Instagram advertising.
These companies may process information according to their own privacy policies and practices. We encourage you to review their privacy information if you would like to learn more about how they handle personal data.
We do not currently process payments directly through our website. Clients who engage Soaring Heart Design Studio for services are invoiced separately.
How Long We Keep Information
We aim to keep personal information only for a reasonable period based on why it was collected.
Contact and inquiry information is generally retained for up to 24 months after our last communication, unless you become a client or there is a legitimate business reason to retain it longer.
Email marketing information is retained until you unsubscribe or ask us to delete your information. We may retain limited information needed to honor an unsubscribe request so that we do not accidentally add you back to marketing communications.
Information related to an active client relationship may be retained for up to seven years after the relationship ends when needed for business, tax, accounting, contractual, or legal purposes.
Advertising and website activity collected by Meta is also subject to Meta's own retention practices.
Your Privacy Choices
You may contact us at any time to:
Ask what personal information we have about you
Request that inaccurate information be corrected
Ask us to delete personal information we hold about you, where applicable
Unsubscribe from marketing communications
Ask questions about how your information is being used
To make a privacy request, email [email protected] or use the contact form on our website. Depending on where you live, you may have additional rights under state privacy laws. We will honor applicable privacy rights as required by law.
California Privacy Information
California's Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA) apply only to businesses that meet certain thresholds. Broadly, these include businesses with approximately $26.6 million or more in annual revenue, businesses that handle personal information from 100,000 or more California consumers or households annually, or businesses that derive 50% or more of their annual revenue from selling or sharing personal information.
Most small businesses do not meet these thresholds. However, because California residents may visit our website, we want to be transparent about our practices.
We may collect identifiers such as your name and email address, information you voluntarily submit through forms, and internet or electronic activity such as website interactions, device information, and advertising activity.
This information comes directly from you, from your interaction with our website, and through technologies such as the Meta Pixel. We use it to respond to inquiries, provide requested resources, communicate with subscribers and prospective clients, improve our website, and measure and deliver advertising.
Information may be processed by GoHighLevel/6FC for CRM and email marketing purposes and by Meta Platforms for advertising and measurement.
We do not sell personal information for money.
Use of the Meta Pixel, however, may be considered "sharing" personal information for cross-context behavioral advertising under California law. If Soaring Heart Design Studio becomes subject to the CCPA/CPRA, California consumers may have the right to:
Know and access personal information collected about them
Request deletion
Request correction of inaccurate information
Opt out of the sale or sharing of personal information
Limit certain uses of sensitive personal information, where applicable
Exercise their privacy rights without discrimination
Requests may be made by emailing [email protected] or through the contact form at soaringheartdesign.com.
If the CCPA/CPRA applies to our business and our use of advertising technology constitutes "sharing," we will also provide the required Do Not Sell or Share My Personal Information mechanism and honor applicable Global Privacy Control (GPC) browser signals.
Children's Privacy
Our website and services are intended for businesses and professionals and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us, please contact us so we can address it.
Changes to This Policy
We may update this Privacy Policy as our website, services, or technology changes. When we do, we will update the "Last updated" date at the top of this page.
Contact
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:
Soaring Heart Design Studio
[email protected]
soaringheartdesign.com
